Skip to content Skip to sidebar Skip to footer

How to use Microsoft Clarity

Ілюстрація до статті про автоматизацію маркетингу
Microsoft Clarity is a free analytical tool used by websites to get complete information about exactly how users interact with them. Thanks to Microsoft Clarity, you can learn everything about the behavior of visitors. The tool shows where they click, how they move around the page and how quickly they scroll through the content. Heat maps, using Microsoft Clarity, visually display activity on the site, and session records allow you to view user actions here and now, during their implementation. This helps to find problematic places and make the site more convenient and attractive for users.

Content

The Microsoft Clarity review shows how this convenient and useful service provides session recording, as well as how it uses heat maps and analytics to visualize user behavior. Because Microsoft Clarity is easy to use and complies with privacy standards, it is an excellent choice for businesses of all sizes.

Microsoft Clarity Features

As one of the best web analytics tools, Microsoft Clarity helps website owners and marketers gain valuable insights into user behavior. It provides a deeper understanding of the processes involved with website visitors, including how they interact with content, what elements attract their attention, and where they encounter difficulties. To effectively analyze and improve user experience on websites, Microsoft Clarity has the following features:

  • Analyze and filter information. 
  • The Microsoft Clarity dashboard shows you overall site visits and traffic sources, and visualizes how users interact with your site. Filters let you narrow your search to specific actions, such as where someone clicked or how they moved their cursor. You can create custom tags to help you track important events, including form completions or page views. All this helps to better understand the behavior of visitors.
  • Eliminating inconveniences for users.
  • In order to find out what exactly is wrong with the site and what needs improvement, there are a number of indicators, which include rage clicks, dead clicks, excessive scrolling and guick backs.< /span>
Desk with laptop device mock-up
Rage clicks is a metric that records instances when a user clicks on a site element multiple times in a short period of time. This usually occurs when a user expects a certain response, but the site does not respond as expected.
Dead clicks is a metric that records clicks on site elements that do not cause any action or reaction. This happens when a user clicks on an object, but nothing happens, which may indicate broken links or a confusing interface.
Excessive scrolling identifies cases where users scroll a lot on a page, perhaps looking for information they need but can’t find it. This means that the content on the page is poorly structured or important information is located too far away. Excessive scrolling helps website owners identify problematic pages and optimize them so that users can quickly find the content they need without excessive scrolling.
Quick backs is a metric in Microsoft Clarity that measures when a user quickly returns to a previous page after navigating to a new one. This may happen because the user did not find the information they were looking for, or because the new page was uninteresting or uninformative.

These indicators help identify problem areas on the page where users are having difficulty or cannot find the questions they are interested in. This information is needed so that developers can quickly fix these errors and make the site more user-friendly.

The main components of SMM strategy

  • Analyze your site interactions.
  • Session Replays lets you view session recordings. It shows how users actually interact with your site. The Recordings tab shows not only cursor movements and clicks, but also other important information: the URLs from which users enter and exit, the duration of each session, dates, and device type. This helps identify potential navigation or usability issues. Skip inactivity lets you skip moments when a user is not interacting with your site, significantly reducing the time spent viewing posts and making it easier to analyze large volumes of sessions.
  • Heatmaps.
  • Heatmaps are a tool in Microsoft Clarity that visually show how users interact with your site. Heatmaps show where on a page users click, scroll, and hover. Depending on the activity, different areas of the page are colored differently: for example, red shows the most active areas, and blue shows the least active areas. This helps site owners understand which elements attract users’ attention and which go unnoticed. This makes it easier to optimize the design and structure of the page, which helps improve the user experience.
Click heatmaps are a visual tool that indicates click activity on various elements, such as buttons and links. They use color coding to illustrate which areas of a site are most engaging. This data can be used to easily optimize design and navigation.
Tap heatmaps are a tool that shows where users are touching the screen on mobile devices, highlighting areas with the most touch activity. Like red for frequent touches and blue for fluid touches, these heatmaps help optimize the interface and improve usability.
Scroll heatmaps show how users scroll through a page. This tool indicates which areas of content are viewed and which are skipped. Red symbols are used for parts that are viewed, and blue symbols are used for parts that are skipped. These heatmaps help improve the placement of engaging content.
MicrosoftTeams-image-38

Microsoft Clarity Integration Process

Before using Microsoft Clarity, you need to go through a step-by-step integration process. This tool simplifies the process of adding and managing new projects, and also allows you to hide sensitive data and block access from certain IP addresses. It easily integrates with Google Analytics, which allows you to get a deeper understanding of the strengths and weaknesses of your site. With these features, you can improve the efficiency of your web resource and make it more convenient for users.
Creating a new project in Microsoft Clarity is quite simple and consists of several steps:
  1. After logging in, you will be taken to the “Projects” page.
  2. On the “Projects” page, you need to click the “Add new project” button and enter its name.
  3. The name should usually be the same as your website domain, so that it is easier to find in the future.
  4. This will take you to the setup page where you will receive the Clarity tracking code.
  5. This code can be added to your site by pasting it into your HTML code, using a WordPress plugin, or integrated via Google Tag Manager.
  6. Clarity offers detailed setup instructions across multiple platforms, so you can quickly set up tracking no matter how much traffic your site gets.< /li>
Microsoft Clarity data masking helps protect sensitive information on your website using three different modes:
  • Strict — This mode masks all text, providing the highest level of protection.
  • Balanced — This mode is the default setting and masks only sensitive data, such as text in input fields, numbers, and email addresses.
  • Relaxed — a mode that does not mask text.
Additionally, Microsoft Clarity provides the ability to mask specific content, such as an image, on your own. It is important to note that it is not recommended for use on sites that contain sensitive information, such as medical records or financial data.
After integrating with Microsoft Clarity, you need to register in ApiX-Drive. This is a platform that allows you to create connections between different services and automate the exchange of data between them. Registration is necessary, because it is through this service that you can configure the transfer of data from Microsoft Clarity to other platforms or applications used for analysis or work with information.

After registering and logging into your ApiX-Drive account, you can select the service you want to integrate Microsoft Clarity with in the web interface. The ApiX-Drive platform supports a wide range of integration services covering various areas such as marketing, sales, CRM systems, and e-commerce.

Next, you need to determine what specific data from Microsoft Clarity should be sent to another system. For example, you can choose information about the number of clicks on certain site elements, scroll metrics, heat maps, session recordings, or any other data that helps you understand user behavior.

Once all the data is selected and configured for transfer, the next step is to enable auto-update. This feature allows you to automatically synchronize information from Microsoft Clarity and the selected service, ensuring that the data is up-to-date without having to manually initiate the update process.

Close-up man working on laptop

Microsoft Clarity is a useful tool for analyzing how users interact with your site. The first data starts to arrive just two hours after its installation, and after a few days, the dashboard has a lot of useful information. Analytics, but there is unique information in the form of heat maps and session recordings. Using this data, you can better understand the needs of users and identify problems such as non-working buttons, inactive links, or invisible elements on pages. This helps in mobile optimization when you need to determine the optimal page length so that the site looks as convenient and presentable as possible on different devices and browsers.

author avatar
Andriy Ivchuk СОО Guild of Marketing
Experience in marketing and analytics for over 10 years, ranging from PPC specialist to deputy marketing department director in an international company. Co-founder and COO of the Guild of Marketing.
Free 30-minute consultation
We will analyze your funnel and show you areas for growth.
Free • Specific recommendations • Quick start
Artificial Intelligence in marketing, where it works and what tools to use
Guild of marketing logo
Guild Of Marketing place picture
5.0
powered by Google
Monamour profile picture
Monamour
11:46 17 Jan 25
Допомогли створити точку на карті та налаштували контекст. Роботою задоволена, тепер набиваю базу постійних клієнтів.
Порекомендували друзі. Почали співпрацю по налаштуванню пошукової реклами в Google, працюємо вже 4-й місяць тому вирішив написати відгук. Подобається підхід в налаштуванні реклами та постійний зворотній звʼязок особливо із питань отриманих лідів, надання звітів щомісяця та обшрунтованих відповідей на мої запити щому сьогодні стільки витратили, на скільки поповнити реклами і тому подібне. Також в нашій ніші недобросовісні конкуренти і нам почали склікувати рекламу, це питання ми також вирішили з акаунт-менеджером і Google нам повернув кошти та далі із цим боремося та моніторимо. Взагалі не знав що таке може бути..
Тому працюємо далі і плануємо покращити сайт та збільшувати бюджет на рекламу.
Рекомендую!
Old School profile picture
Old School
12:19 12 Mar 24
Я дуже сумнівався чи наймати агенцію чи ні, але вирішив спробувати, бо все ж яка не яка гарантія є. Працюємо вже десь пів року. За цей час мені поправили сайт, результати є, навіть трохи перевиконали
Alex87 M profile picture
Alex87 M
16:18 27 Feb 24
Супер,тільки позитивні враження, команда професіоналів свого діла, вирішила усі мої питання стосовно гугл акаунтів реклами, рекомендую, буду звертатись ще! Дякую.
Нам треба було збільшити кількість продаж на сайті і ми вирішили звернутися в цю компанію. За період співпраці ми ще запустили товарну рекламу в гугл та соцмережах. Ми задоволені, що нам не просто налаштовують рекламу, а роблять цілу стратегію залучення покупців, як догнати їх, якщо вони нічого не купили, дають рекомендації і завжди готові відповідати на наші питання.
Займаємось ремонтом квартир, шукав спосіб отримати клієнтів в періоди простою. Родичі порекомендували Гільдію Маркетингу. Не було сайту, тому запустили рекламу в фейсбуці та інстаграмі. Люди пишуть я їм телефоную. Робота є. Замовив ще сайт, очікую що роботи буде ще більше, дякую.
Ми маємо власного маркетолога в команді, але вирішили протестити підрядників. Замовили рекламу в гуглі. Спочатку нам провели презентацію, все показали і порахували що ми отримаємо і скільки треба бюджету. Домовилися про перший пробний місяць. Результат нас влаштовує, заявок стало дійсно більше. Будемо працювати далі, сподіваємося далі отримати ще кращі результати.

Lviv, Ukraine

Business center "Optima Plaza",

Naukova St. 7A

Write to us in messengers

© 2026 Guild of Marketing

Book a free consultation

office@guildofmarketing.ua

Naukova Street 7A, Lviv